Return Policy

HOW TO RETURN

If you would like to initiate a return, please send an email within 14 days of your purchase to hello@brookisleco.com and include your invoice number and date of purchase. We will send you a UPS label so you can package your return and send it back to us via UPS. The cost of shipping will be deducted from your return amount. If you prefer to return via USPS, then please send your return to: Brook Isle LLC, 88 Glocker Way, Suite 305, Pottstown, PA  19465.

 

Items must be in new, undamaged condition. They also must be returned in original, protective packaging to ensure your return arrives safe and sound. Pillows, bedding, napkins, placemats and tea towels must be completely unused, unwashed, and in their original packaging.

WHAT IS NOT ELIGIBLE FOR RETURN

Art prints, paper placemats, and blanket ladders are final sale and cannot be returned.

EXCHANGES

We regret that cannot process exchanges at this time. Please simply return the unwanted item and then purchase a new item.